Privacy Policy

🔒 Privacy Policy – Sokai Matcha

At Sokai, your privacy matters.
We’re committed to protecting your personal information and being fully transparent about how we collect, use, and store it.

đź“‹ What we collect

When you visit sokaimatcha.ca or place an order, we may collect:

  • Your name

  • Email address

  • Shipping and billing address

  • Payment details (processed securely – we never see your full card info)

  • IP address and device/browser info (for analytics and security purposes)

đź’ˇ Why we collect it

We use this information to:

  • Process and fulfill your orders

  • Send order confirmations and shipping updates

  • Provide customer support

  • Improve your browsing experience

  • Prevent fraud and ensure secure transactions

🤝 Who we share it with

We only share your information with trusted third parties that help us operate our store:

  • Shopify (our e-commerce platform)

  • Payment processors (e.g. Shopify Payments, PayPal)

  • Shipping partners (e.g. Canada Post, international carriers)

  • Analytics tools (e.g. Shopify Analytics)

We never sell your personal data. Ever.

🛡️ How we protect your data

Your data is secured by Shopify's infrastructure, using industry-standard encryption and security measures.

đź“© Your rights & how to contact us

You may request access to, correction of, or deletion of your personal data at any time by emailing:
📬 sokai.matcha@gmail.com

đź•’ Policy updates

We may update this Privacy Policy occasionally. Any changes will be posted on this page with the effective date.