Terms and Conditions

 Terms & Conditions – Sokai Matcha

Welcome to sokaimatcha.ca. By using this website and placing an order, you agree to the terms outlined below. Please read them carefully.

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🛒 1. Orders

All orders are subject to product availability.
We reserve the right to cancel or refuse any order at any time, for reasons including product stock, pricing errors, or suspicion of fraud.

Once your order is placed, you will receive a confirmation email. Orders are processed within 1 to 3 business days.

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🚚 2. Shipping

We ship across Canada and internationally.
Estimated delivery times are provided at checkout and may vary depending on location and carrier conditions.

For full details, please refer to our [Shipping Policy].

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💸 3. Pricing

All prices on our website are listed in Canadian Dollars (CAD).
Shipping costs are calculated at checkout. Prices may change without notice.

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🔁 4. Returns & Refunds

Due to the nature of our products, we do not accept returns on opened items.
If your order arrives damaged or incorrect, contact us within 7 days at 📩 sokai.matcha@gmail.com, and we’ll do our best to resolve the issue.

See our [Return Policy] for more information.

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🔐 5. Privacy

Your personal information is kept secure and only used to fulfill your order and improve your experience on our site.
You can read our full [Privacy Policy] for details.

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⚠️ 6. Liability

Sokai Matcha is not liable for any health issues arising from misuse or overconsumption of our products.
Please consult a health professional if you are pregnant, breastfeeding, or have medical conditions.

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📅 7. Changes to These Terms

We reserve the right to update or change these Terms at any time. The most recent version will always be available on this page.

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If you have any questions about these Terms, feel free to contact us at:
📩 sokai.matcha@gmail.com