Shipping Policy

📍 Where we ship

We currently ship across Canada and to select international destinations including the United States, Europe, and more.
If your country isn’t listed at checkout, feel free to contact us — we may be able to arrange a custom delivery.

📩 Order processing time


All orders are processed within 1 to 3 business days (excluding weekends and holidays).
You’ll receive a confirmation email with tracking information as soon as your order ships.

🌐 Estimated delivery times

 

Region Standard Shipping Expedited Shipping*
Canada 3–7 business days 2–3 business days
USA 5–10 business days 3–5 business days
Europe 7–14 business days 4–7 business days
Other 10–20 business days Depends on location

*Expedited options may vary by country and carrier.

💰 Shipping fees

Shipping costs are calculated at checkout based on your location and selected shipping method.
We offer free shipping in Canada on orders over $60 CAD.

📩 Packaging & sustainability


All orders are packed with care using recyclable or compostable materials whenever possible.
We believe conscious shipping is part of a conscious ritual.

đŸ“« Missing or delayed order?


If your package hasn’t arrived after the estimated delivery window, please reach out:
đŸ“© sokaimatcha@gmail.com
We’ll make it right — with peace and presence.